Ask your customers! Find out what your customers think about dealing with your company. In real time! Every day! Your customers' opinions lay the foundations for long-term, lucrative relationships. Our web-based survey solutions improve customer experiences and create loyalty.
Don't hesitate to ask your employees if they have the tools they need to deliver successful customer interactions. Test the water with our employee satisfaction survey – when it’s needed most. It's the only way to gain the perspective of your employees in relation to customer satisfaction.
"My agents say Bright Navigator is their lifeblood"
Read moreStefan Evholt
Head of Customer Service, Handelsbanken
”Everyone gets real-time feedback”
Read moreAnnika Cederbrand
Head of Customer Service, SEB Cards
”Bright had the tools and the benchmarks”
Read moreTrond-Olav Asperud
Customer service Manager, Norsk Tipping
“Judge staff on the satisfaction of your customers”
Read moreMathias Norderstål
Customer Centre Manager, SPP
”A brilliant way of measuring performance”
Read moreSara Fahlén
Customer Service Manager, Volkswagen Sweden
”We want loyal customers, not just satisfied ones”
Read moreHåkan Jenderman
Head of Operation, Ikano Bank
”Customer Service gives us our competitive edge”
Read moreCarina Hallnor
Former Head of Customer Service, Telia Mobility
”Every call should exceed expectations”
Read moreMaria Bergnäs
Head of customer relations, Systembolaget
”Bright Navigator promotes staff skills and responsibility”
Read morePeter Meriot
Customer Service Manager, Spendrups Bryggeri
”World’s best Customer Service tool”
Read moreJosefin Tifelt
Former Operations Manager, Intrum Justitia Sweden
”The problem should be solved in the first call”
Read moreMerete Eriksson
Head of Customer Service, DinEl
Here you have the chance to test how Bright Navigator can help you to measure customer satisfaction, employee satisfaction and benchmark your performance against other actors in your sector. Fill the form below and we will send an email with instructions to your inbox.
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