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Multichannel

Bright Navigator performs customer satisfaction surveys across every channel in real-time, including the telephone, internet and social networking platforms. This helps you maintain an excellent overview as well as enabling comparison of channels both internally and externally. In addition, Bright Navigator can be seamlessly integrated with the systems you wish to use.

Bright Navigator can monitor customer satisfaction through the following channels:

  • Telephone
  • E-mail
  • Chat services
  • Shops
  • The internet
  • Client visits
  • Events
  • Training

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Try Bright Navigator

Here you have the chance to test how Bright Navigator can help you to measure customer satisfaction, employee satisfaction and benchmark your performance against other actors in your sector. Fill the form below and we will send an email with instructions to your inbox.

Your demo account has been created!An email with login information will be sent to your inbox shortly. While you wait, you can take the opportunity to learn more about our solutions under Bright Solutions

Great to see that you want
to test our demo again!
We will gladly give you a live demo instead.
Contact us at +46 8 646 14 50 or info@bright.se and we will book an appointment.

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